ISO 9001:2015
Puck Enterprises and our Family of Brands have produced a quality management system compliant with ISO 9001:2015 standards.
By establishing the Puck Quality Management System, Puck has established internal standards for ourselves to achieve improved customer and employee satisfaction. The standards set by ISO 9001 ensures that Puck is able to measure ourselves and our processes at every level of our business to ensure that we are performing at our best.
This quality management system doesn’t just track product quality, but tracks our entire operating system. Some of these main points include evidence-based decision making, leadership, relationship management, process approach, and improvement. Puck internalizes these standards in our core beliefs, as we strive to achieve teamwork, vision, and enjoyment. Puck has been manufacturing liquid drag line equipment for over 15 years. In that time we’ve introduced many innovative ideas to our customers. The processes defined in our system compliant with ISO standards embeds a systematic approach to identify and capitalize opportunities to innovate in the industry.
Continuous Improvement
Implementing the ISO standards at Puck means that our company has a solid structure internally for our business needs to continually grow. This includes inspection, testing, and customer feedback. Customer satisfaction is measured and tracked as one of our key objectives.
Increasing Customer Confidence
Quality in our products is a given, and of the utmost importance! We maintain high customer satisfaction through quality relationships, engagement with people, decision making, and quality leadership. We’re confident that our quality management system meeting ISO 9001:2015 standards will ensure that we maintain high performance.
Commitment
to Excellence
We hold ourselves to these high standards to improve our company. Puck and our Family of Brands will drive improved products, and increased customer satisfaction through solid quality processes to ensure we are here to see long-term success.
Raising
the Standards
Customer needs can be incorporated with increased efficiency with our improved best practices in place and dozens of internal new processes defined and documented. This results in quickly addressing potential customer dissatisfaction, as well as avoiding the same mistake in the future.
U.S. Coupling Exceeds Standards
ASTM
ASTM International is a globally recognized leader in the development and delivery of voluntary consensus standards. ASTM standards are used around the world to improve product quality, enhance health and safety, strengthen market access and trade, and build consumer confidence.
ANSI
Designation as an American National Standard (ANS) indicates that ANSI’s due process requirements – including openness, balance, and consensus – have been met in the development of a standard.
NFPA
The National Fire Protection Association (NFPA) is the leading global advocate for the elimination of death, injury, property, and economic loss due to fire, electrical, and related hazards.
DIN
DIN, the German Institute for Standardization, is the independent platform for standardization in Germany and worldwide. DIN Standards are the results of work at national, European and/or international level.
Hose Certifications
ULC
Hi-Combat and Firepower attack hoses meet ULC certifications with 1-3/4″ and 2-1/2″ hose. Ultima, Hi-Power, and Red/Yellow Chief hose is ULC listed for 1-1/2″, 1-3/4″ and 2-1/2″ hose sizes. Hi-Vol supply hose meets ULC in 4″ and 5″ hose sizes. Gasyn-Chem hose is ULC listed in 1-1/2” and 2-1/2” sizes.
UL
The Chief hose line is UL listed in 1-1/2″ and 2-1/2″ hose. Redskin/Blueskin and Hi-Power attack hose is UL Listed for 1-1/2″, 1-3/4″ and 2-1/2″ hose. Hi-Vol supply hose is UL Listed for 4″ and 5″ hose.
FM Approval
Hi-Power, Red Chief, Redskin are FM Approved 1 1/2″ and 2 1/2″ hose sizes with red jacket.
NSF 61
Aqua Guard is certified with NSF 61 for use with drinking water.
We are proud members of the following organizations
